Information We Collect

When you use our website, we may collect the following types of information:

• Contact Information: When you submit our contact form, we collect your name, email address, subject, and any message you provide. This information is used solely to respond to your inquiries and provide the services you request.
• Automatically Collected Information: When you visit our website, we automatically collect certain information such as your IP address, browser type, device information, and pages you visit. This helps us improve our website's functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer service
• To send you information about our services, including tours and facility information
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, such as email service providers (Web3Forms) for processing contact form submissions.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If VIP Living Center is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.

Third-Party Services

Our website uses the following third-party services:

• Google Maps: We embed Google Maps on our contact page to show our location. Google may collect information about your use of the map. Please review Google's Privacy Policy for more information.
• Web3Forms: We use Web3Forms to process contact form submissions. Your form data is sent securely to our email address through their service.
• Cloudinary: We use Cloudinary to host and optimize images on our website.

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they collect, use, and share your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

How Long We Retain Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions are retained until we have responded to your inquiry and for a reasonable period thereafter for record-keeping purposes
• We may retain information longer if required by law or for legitimate business purposes

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you
• Correction: You have the right to request correction of inaccurate or incomplete information
• Deletion: You have the right to request deletion of your personal information, subject to legal obligations
• Opt-Out: You can opt-out of receiving communications from us by contacting us directly

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: